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F.A.Q.

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Below is a list of questions we are frequently asked. Browse through to see if we have already answered your query. If not, please visit our contact page and fill out the form, writing your question out in the comment box. Thank you.


Do We Sell to the Public?

Who Do We Sell To?

How Can I Become a Customer?

How Are We Keeping Green?


FOR FINISHED MATERIAL CUSTOMERS...

How Do I Place an Order?

What Are the Prices of the Finished Material?

How Early in Advance Must I Get My Order in For?

How Can I Get Free Delivery?




DO WE SELL TO THE PUBLIC?

No. We are strictly suppliers to the nursery trade.



WHO DO WE SELL TO?

George Sant & Sons Greenhouses is a rooting station for Ball Horticultural Company, and we supply young material to Ball customers in Canada and the United States. When in season we sell finished spring, summer and fall material to garden-centres and landscapers within Ontario. If you are not currently a customer with us and would like to set up an account with us, please visit our contact page and fill in the form provided, requesting an "application" within the comment box. Please note that our policy is C.O.D. for first-year customers, Net 30 after a business relationship has been established.



HOW DO I BECOME A CUSTOMER?

Please visit our Contact Us page to request an application. Please note that we are currently at capacity and cannot take every new account.



HOW ARE WE KEEPING GREEN?

George Sant & Sons Greenhouses is at the forefront of environmental preservation. We love this earth and want it to stay healthy and green. To lessen our footprint, we have become a part of a number of E-P programs (including OSCIA) to ensure that we're as green as the plants we grow. To learn more about how George Sant & Sons is staying green, please click here!






FOR FINISHED MATERIAL CUSTOMERS...



HOW DO I PLACE AN ORDER?

Orders for finished material can be made either by fax or email. We cannot take orders over the phone. Inventory is taken at the beginning of every week to establish our availability list which can be found here on our website. Orders can also be made in person at our facility by existing customers only.



WHAT ARE THE PRICES OF FINISHED MATERIAL?

Prices are set at the beginning of every selling season. An updated price-list can be faxed or emailed to customers on request. Prices most frequently are based on the pot size and not on the material within it. Prices are subject to fluctuate depending on volume, the time of year, delivery location, etc. Contracts to be determined by management.



HOW EARLY IN ADVANCE DO ORDERS HAVE TO BE IN?

The earlier the better. Deliveries are scheduled on a first-come first-serve basis. George Sant & Sons receives many simultaneous orders during busy months and same-day and next-day deliveries cannot be guaranteed. This applies to both Ball and finished-material customers.



HOW CAN I GET FREE DELIVERY?

Deliveries are made at no-charge at the discretion of our shipping depetartment at peak times of year and is granted only when orders have reached our minimum rack count. George Sant & Sons reserves the right to increase this minimum if customer's location is further than two hours from our greenhouse. To see a detailed listing of what fits on a rack, click here.





If your question is not answered here on our list, please visit our contact page and fill out the form provided, inputting your question in the comment box. Someone will respond within 1-3 business days.
Thank you.



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