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SHIPPING - BALL

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Beyond growing our plants to top quality standards, we deliver them with the utmost care. Every order leaves our docks in excellent condition and arrives the same way.


Below are the various delivery options we provide for Ball customers only...


THE SANT GROWER TRUCK

The quickest, safest and most preferable method of delivery - we are pleased to offer fast and inexpensive grower-truck shipping to customers within Ontario and to most of Quebec (Ball customers only). We package trays in boxes or on racks/carts depending on the amount of material ordered, and every plant is safely secured to prevent damage. We're growers, which means we know how to handle plants. We'll continue the same care putting into growing this material into bringing it to your door.



CUSTOMER PICKUP

Customers may pick up their orders directly from the Ball warehouse located at our facility. Customers will be called when orders are ready for pick-up. There is no order minimum for customer pick-up.



AIR FREIGHT

To customers furthest away from us - particularly those in Newfoundland - we ship via air-freight. Trays are packaged in specially-sized boxes and are booked on Air Canada or WestJet flights.



FEDEX COURIER

Most orders to the US and parts of Canada are sent by FedEx. Trays are packed in specially sized boxes to be couriered to your company. Delivery time to in anywhere in North America is usually two-to-three business days. There is no order minimum for orders shipped via FedEx.



THIRD PARTY FREIGHT

Deliveries to customers in Western Canada are customarily shipped via a third-party freight company. Deliveries are routed by Ball Superior. Packaging for third-party freight is a Sant box. Average time of arrival depends on ship-to location and freight company travel time.



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